There are many things in your home that pose the risk of starting a fire, even accidentally. Here are some simple, proactive things you can do do lower your risk of being victim to a house fire:
- Locate the main water shut off valve and make sure everyone in your household knows how to find it.
- Look for signs of corrosion or condensation by visually inspecting plumbing pipes and water supply lines to toilets, sinks, and appliances.
- Have the air conditioner unit serviced annually and regularly clear the condensate drain line.
- Pay attention to your utility bill – any increases in usage could indicate a leak.
- Only operate the washing machine or dishwasher when you’re at home.
- Never leave running water unattended.
- Clean tree debris off of the roof and from the gutters.
- Check the roof for missing shingles, damaged or deteriorated flashing, or pooling water.
Planning to be away for a few days or more?
- Turn off the water supply to your washing machine, toilets, faucets, and tubs
- Ask a neighbor or property manager to check the property every week and have them remove their shoes so they’ll easily detect wet flooring
What to do if you have water damage:
- Shut off the water supply valve.
- Follow the trail of water to locate the source of the leak. The most common culprits are faucets, toilets, water heaters, and refrigerator ice makers.
- Turn off the electricity in the affected areas.
- Prevent further damage by drying what you can; use fans to circulate the air and lower the air conditioning.
- Report your claim by calling 888.486.4663 or visiting your Policyholder Portal. We will provide immediate help and can send our water extraction crew right away.